Support | Canary Data Solutions Ltd

Canary Support Area

If you need assistance, please contact us using the form below. Our support personnel will be happy to help you with any support requests you have.

Contact our Support Desk

Phone Auckland +64 9 377 4000

How can we help?

Use this form, or email info@canary.co.nz

About

About Us Careers

Our Vision

Canary maintains a simple purpose: to provide leading software talent, delivering highly-effective technology solutions with excellent service.

Work with Us

If you are a motivated, aspiring developer with the aptitude to tackle challenging problems, a passion for learning, and pride in your craft, we'd like to hear from you.
Services

System Consulting Software Development Software Support
& Maintenance Database Assistance
& Optimisation Legacy Systems
Migration Managed Hosting

System Consulting

Find the best solution

Explore requirements together, analyse the problem space and determine the most appropriate solution.

Services include requirement analysis, software design, data modelling and considerations in hardware, networking, marketing and implementation.

Design effective, appropriate solutions to meet the objectives.

Software Development

Create Awesome.

Canary's core focus is software development, with significant expertise in .NET, Microsoft SQL Server and associated technologies.

Our development services are comprehensive — it's what we do, and the key reason we exist.

Custom software can dramatically improve your business.

Streamline operations, increase customer options and automate processes.

Software Support & Maintenance

Looking after installed systems

We understand how important it is to keep your systems running and your users supported in a fluid business environment.

We help maintain your software systems to keep up with changing business needs.

We also assist with application installation, upgrades and configuration, maintaining knowledge of your environment and implementation.

Database Assistance

Your data is incredibly valuable

Canary assist with the design, development and implementation of databases and database management systems to meet exact business requirements.

Existing databases, queries and reports can be optimised for faster performance, richer analysis, extended functionality and mitigation of bottlenecks.

Take advantage of our extensive knowledge of SQL and non-SQL database platforms.

Managed Hosting

Peace of Mind Support and Knowledge

Canary provides a fully managed service for advanced web hosting and email services.

Our hosting services also include forward caching options, and our anti-spam features are well regarded.

We specialise in high performance ASP.NET application, database and email hosting.

Process Optimisation

Finding optimum solutions via mathematical and/or process modelling.

Legacy Systems

Supercharging existing investment

Your organisation may be reliant on specialised 'legacy systems' that feel too entrenched to easily replace.

There are often many options for integration, upgrade, or support that may not first seem apparent

Investigate modernisation options to address legacy issues and supportability

Software Migration

Transferring to a new platform

We know this process can be extremely daunting and requires careful planning and attention to detail

Moving software systems to alternative platforms, technologies, architectures and programming languages to ensure they remain accessible and supported.
Solutions

Enterprise Systems Web Applications Custom Databases Automation & Realtime Data Integration Electronic Interchange

Solution Delivery

Create Awesome.

Our solutions revolve around customised software, custom databases and custom integration.

Enterprise specific databases, to achieve what you actually need, where nothing off-the-shelf can match.

Implement to accurately match your requirements and processes.

Enterprise Systems

Perfectly aligned data and enterprise

Custom software matching the exact processes and data specifications of the organisation.

Huge efficiencies from accurate alignment between computer systems and enterprise requirements.

Web Applications

Immediate access with cloud convenience

Provide rich user experience from your private or public cloud.

Highly responsive and hugely multi-user systems

Delivered in the web context that users have come to expect

Rapid deployment and central management

Custom Databases

Perfectly aligned data and workflow

Develop systems with the exact information, data relationships and processes to precisely match your business.

Long term efficiencies and savings from accurate alignment between computer systems and company operations and objectives

Keep absolute, full control of system direction with no external limits or constraints on what you implement

Electronic Interchange

Connecting external systems

Connect with remote software systems and external parties via well specified communication.

These can be direct API integration or store-and-forward messaging.

Data Integration

Managing & connecting internal workflow

Connect different local computer systems to share data or trigger connected processes across different software packages.

Automation & Realtime

Managing and controlling physical systems

Canary provides auxiliary systems and database backends for automated machine control and other real-time systems.
Technology

Canary Technology ASP.NET SQL Backup Restore Databases for Business SQL Server

Example technologies we help with:

C#
ASP.NET
SQL Server
HTML5/JS
PostgreSQL
Octopus
Go
VUE
TypeScript
Jenkins
TeamCity
MSBuild

What is .NET?

Microsoft's Omnipotent Programming Framework

.NET is a vast, cohesive software development framework combining tools, programming languages, and libraries for building all types of applications.

It includes the well-known and well-loved C# programming language

The powerful ASP.NET and ASP.NET Core web application frameworks provide the ubiquitous backbone of many dynamic websites, web applications and web services.

What is SQL Backup Restore?

Microsoft SQL Server is a powerful database system which Canary uses for almost all its data-oriented applications. The SQL Backup Restore tool is a helpful utility which database administrators can use to backup and restore databases with ease.

Data is at the centre of business

Today, databases are commonplace in business and serve multiple purposes from tracking simple customer records to storing mission-critical, enterprise-wide data.

Microsoft SQL Server

Microsoft SQL Server is Canary's relational database management system of choice. Used for recording and querying structured information, Microsoft SQL Server provides very high levels of security, reliability, and scalability and is highly manageable.
Industries

Industries

Government & Public Sector

Manufacturing & Industry

Health & Healthcare

Professional Services

Start-up & Emerging Companies
Contact

Contact us

+64 9 377 4000

0508 CANARY

CONTACT US

2 Kari Street
Auckland
Client area